UNFYD® XP suite of experience management products helps enterprises in breaking the digital silos. We help brands in the digital space across CX, marketing, support & other enterprise operations. UNFYD® is a unique IP-led initiative, addressing the convergence of omni-channel communications, as part of the various “Experience Management” theories, involving, voice, digital, social, mobility etc.
UNFYD® Digital Compass
What We Do?
We break Digital Silos!
Stitch Digital Customer Journey
Customer interaction today is silo’d.In the era of fast-food, people want quick service across channels. We ENABLE you sew the seams to provide a seamless & standardized CX across digital touchpoints.
Generate quality Leads
Social media, today, is a hotbed of leads which can be leveraged to pull in customers.Unfortunately these go unnoticed majority of the time. We help you UNLEASH the power of social media to generate & qualify quality leads.
Marketing
Social media are the new go-to hangout place today. For a firm to thrive leveraging the growing power of the Internet is of prime importance. We EMPOWER you to run targeted campaigns, customized messages for a better ROI
Listen to your Customers
People today use social media to vent out their pain points. This goes unnoticed to brands. We help you FOSTER social media to engagements, improve customer service and enhance brand equity
Our Solution Offerings
An uniquely blended approach for social / digital CX, sales, process management operations. Seamless integration across popular social channels, providing “customer front door” approach for various interaction
